According to the results of our 2016 customer satisfaction survey, Ross Optical continues to excel in many areas. We’ve recently added staff and made other efforts to improve, and we were pleased to see that 94% of customers gave us an overall rating of excellent or above average. Customers also complimented us on our friendly and helpful customer service, competitive pricing, delivery and quality. See what customers have to say about us, and find our latest resources to help customers succeed. Read More
Meet us at Optics + Photonics 2016
August 18, 2016
Charlie Metzger will be attending SPIE Optics + Photonics, and he'd welcome the chance to speak with you about your upcoming project needs. We've recently updated our in-house coating capabilities, and we continue to expand our optics catalog as well as our custom optics capacity. Contact us to set up a meeting.
Ross Optical Proves to be 20-40% Lower Cost than Major Catalogs
May 3, 2016
In dozens of recent multi-element and production volume quotes for standard optics and micro optics, Ross Optical pricing has proved to be 20-40% lower than Edmund Optical, Thorlabs, and other major catalog companies. In fact, in an industry where slow quoting is a frequent challenge, Ross Optical has been able to deliver a lower-cost quote for the same quality lens as much as a week sooner than competitors.
Many customers turn to Ross Optical after prototyping with a competitor for a quote on production volume lenses. We are able to part match against competitors including Edmund Optics, Newport, and Thorlabs, and we are happy to second source.
Browse our catalog for any upcoming production volume optics needs.
Meet Us at Photonics West 2016
January 29, 2016
Join us February 16-18 in San Francisco for Photonics West, where we will discuss applications of micro optics. Micro optic components from Ross Optical improve performance in compact medical devices, hand-held communication devices and other critical systems. We are currently working with healthcare companies to provide micro optics for innovative otoscopes and ophthalmoscopes that attach to smartphones. Read the Case Study
Thunder Energies Corporation Announces Manufacturing Agreements with Ross Optical Industries
December 9, 2015
Thunder Energies Corporation (TEC) announced last month that Ross Optical Industries has been selected to manufacture the proprietary concave lens for the Santilli Telescope. "We have great confidence in Ross because of their strong reputation for respecting and protecting their customers’ proprietary technologies and brands." Read More
Meet us at Optifab 2015
September 17, 2015
Join us October 12-15 for the SPIE Optifab conference in Rochester, NY to learn more about our new coatings capabilities, micro optics, and more. Want an opinion on your optical design challenge? Contact Charlie Metzger to arrange a meeting during our New York visit.
2015 Survey Results and New In-House Coating Capabilities
September 17, 2015
Our 2015 survey results are in, and customer satisfaction is once again on the rise, at 4.65 out of 5.
Customers told us:
"Divi and the whole crew have been an invaluable resource for me in optical design and manufacturing. Also coatings design. I have always been very pleased with response time, they answer all my questions with thoroughness and professionalism, and the pricing and lead times are excellent as well."
"The service is excellent. I wish that all of my vendors were as responsive as Ross Optical."
"[Ross Optical provides] parts with unusual parameters (focal lengths, diameters, etc.) and a wide range of good custom coatings."
Thanks to the feedback, we are making improvements to serve our customers even better in the coming year. We have expanded our optical coating capabilities in order to provide in-house coating for our custom and standard optical lenses, or customers' lenses. While we offer a broad range of coatings, we can coat in-house from 250 to 2400 nm in as little as 3 days.
Learn more or request a quote online.
Ross Optical Launches New Optical Calculator as Mobile App
February 25, 2015
Ross Optical has launched Android and iPhone applications for its Optical Calculator, as well as a new online desktop version. The tool allows engineers and technicians to calculate to industry requirements easily and quickly. Read More
Get the Optical Calculator
Ross Optical Receives ISO 9001:2008 Certification for Quality Management
February 25, 2015
Ross Optical Industries has received certification to ISO 9001:2008 quality management standards. This achievement affords the company’s U.S. and international customers a globally recognized standard of quality assurance. Read More
Ross Optical Introduces Micro Optics Down to 1.0 mm
February 12, 2015
Ross Optical introduced its expanded line of plano-concave micro lenses at the Photonics West conference, Feb. 10-12, 2015 in San Francisco. The new line boasts catalog and custom micro optics down to 1.0 mm in diameter. Read More
Filter from Ross Optical Used In Prototype for Safer Museum Lighting
July 11, 2014
University of Texas at El Paso (UTEP) News:
It all began with a problem, one that Chemistry Professor Carl Dirk, Ph.D., knew he could solve.
The scientist – whose specialty is utilizing the power of computer simulation to perform virtual experiments and solve chemistry-related problems – describes himself as interested in arcane optical processes and materials. Upon reading a white paper from the Getty Conservation Institute several years ago, Dirk realized that this very specific interest could be applied to the institute’s “What if?” list of wishes for safer museum lighting.
“Upon reading the white paper, I realized immediately that one of these wish list ideas that appeared to be impossible was actually achievable,” Dirk said. “I worked out the computational theory for the problem, and Ed Ross, owner of Ross Optical in El Paso, graciously manufactured a prototype filter for free.”
Continue reading on UTEP.edu
New Inventory Solutions Reduce Customer Supply Chain Costs
June 17, 2014
Ross Optical Industries has expanded its suite of inventory solutions for optics and assemblies to reduce customer supply chain costs. Read More
Learn More about Inventory Management
Customer Satisfaction Continues to Climb
March 28, 2014
Ross Optical Industries’ 2013 Customer Satisfaction Survey results were even higher than 2012, with many customers commenting on our quality of service and quick response to issues and questions.
Customers were asked to rate Ross in various performance categories using a rating scale of 1 through 5, with 5 being the best. We received an average score of at least 4 in all categories, with 5’s in Quality, Customer Service, and Overall Performance.
Survey respondents had some excellent things to say. Here is just a sample:
- "The technical staff removed A/R coatings from a wedge for my application that depended upon reflection. Excellent service, many thanks."
- "We have always enjoyed working with Ross. Whenever there was a problem (which was not often) it was resolved quickly for any questions or requests from us."
- "Communication is excellent. All in all I have to say A+."
- "Customer service and knowledge is very good."
- "Keep doing what you are doing."
We are extremely pleased by the results of this survey and plan to only improve customer satisfaction going forward. New developments such as our in-progress ISO certification will help us continue to grow and serve our customers while offering the high level of quality and performance they have already come to expect. As we like to say, "We are only successful if we make you successful."
Ross Optical Introduces Catalog Aspheric Lenses
October 11, 2013
In response to customer needs, Ross Optical is launching a line of standard aspheric lenses to supplement its specialty optics catalog. These aspheric lenses, from 1.5mm to 100mm in diameter, are standard lenses that can be coated and assembled to meet a customer's custom specifications. While suitable for many applications, these standard aspheric lenses are particularly well-suited for applications like mobile phone cameras, security cameras, or solar concentrator systems.
Download the Aspheres Datasheet
Ross Optical to Attend Optifab October 14-17, 2013
October. 11, 2013
Charlie Metzger and Divi Mangadu will attend Optifab in Rochester, NY October 14-17 to meet with customers and review emerging technologies for optical fabrication. Interested in meeting? Contact us.
Engineering Partnership Increases Ross Optical Capacity for Lens and Assembly Design
October 11, 2013
Ross Optical is committed to helping its customers identify the best solution, whether it includes catalog or custom optical lenses, specialty coatings, and assembly techniques. Our engineering and customer service team is key to providing this value. With the addition of new optical engineering resources to supplement our optical and mechanical engineering team, this allows us to react faster and provide better system guidance to our customers.
Ross Optical Pursues ISO 9001:2008 Certification
October 11, 2013
While Ross Optical has traditionally followed ISO best practices for optical fabrication and assembly, the company will now begin the certification process. The ISO 9001:2008 certificate saves time for some of our key OEM customers in managing their supply chain. Ross Optical expects to complete the ISO certification process in 2014.